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CRM sales automation is a tool that will find and retrieve information quickly with a click of a button. Instead of searching endlessly for vital information, with sales automation you can find the information almost effortlessly. Sales automation will provide a snapshot of a sales cycle for the very first contact to the final sale. This function will allow your sales team to analyze and manage the sales process quickly and efficiently. Besides automation of sales, you will have many other benefits from integrating software with your business such as marketing, customer care, applications integrations, productivity tools, mobile solutions, outlook integration, and better customer service overall. by chair resources and information